Cassie Kellner [00:00:01]:
Welcome to The Bloom Effect. I'm your host, Cassie Kellner, former chairside assistant turned team coach and founder of Everbloom. This podcast is all about the real stuff. Honest combos, leadership lessons, and the heart behind thriving orthodontic teams. If you're ready to grow, lead and bloom, let's dive in.
Cassie Kellner [00:00:22]:
Welcome to The Bloom Effect. I'm your host, Cassie Kellner, and I. Oh, my gosh, you guys. I am greeted with the most incredible orthodontic assistant that I've ever met. Geena, I know you don't like this. Those of you who are just listening to this. She just rolled her eyes. Geena, welcome to The Bloom Effect. Thank you so much for joining me. Thank you.
Geena Aceves [00:00:50]:
Thank you for having me.
Cassie Kellner [00:00:52]:
So let me just say this, Geena. When I asked you to do this, you said no.
Geena Aceves [00:00:58]:
I did.
Cassie Kellner [00:00:59]:
You said no. That's not for me. And by the way, I totally get it. Podcasts are not for everyone. And it's. It's a bizarre concept, especially if you've never done this before. And then I peer pressured you, basically.
Geena Aceves [00:01:14]:
No, I know. I still said no.
Cassie Kellner [00:01:16]:
Yeah, yeah. I kept going. Yeah, I forced you to do this. You were like, no, I don't want to do this, Cassie. Please don't make me do this. And I begged you. I begged you. Then we spoke on the phone. I begged you some more, and you were like, you know, I feel like, Geena, I've always been like that annoying little sister to you that just begs you to do things, and you eventually.
Geena Aceves [00:01:39]:
Say, yes, I can't help it.
Cassie Kellner [00:01:44]:
So I. I always start this podcast with, who is Geena? Are you ready? You ready to tell the world about yourself?
Geena Aceves [00:01:59]:
Sure.
Cassie Kellner [00:02:00]:
Okay. Go for it. Who's Geena?
Geena Aceves [00:02:02]:
Okay, let's see. I am a mom of three. I have three bonus children, all ranging from ages 30 to 16 for babies. I know. Yeah. Let's see. I've been doing Ortho for 20 something years. I've been in the field for almost 30. Love it. Always, always known that I wanted to do ortho, so.
Cassie Kellner [00:02:26]:
Really?
Geena Aceves [00:02:27]:
Yeah. Always.
Cassie Kellner [00:02:30]:
I didn't know. I don't think I knew that.
Geena Aceves [00:02:32]:
When I was in first grade, we had someone come and draw caricatures. You know, those, like, goofy pictures.
Cassie Kellner [00:02:39]:
Yeah.
Geena Aceves [00:02:40]:
Of what you wanted to do when you grow up. So I still have it somewhere. I found it. It says, Geena, the great orthodontist, and swear. First grade.
Cassie Kellner [00:02:51]:
Yes.
Geena Aceves [00:02:52]:
So it's this silly picture of me. I'm holding a pair of pliers. So obviously this person did not know what an orthodontist did, but.
Cassie Kellner [00:03:00]:
Yeah.
Geena Aceves [00:03:00]:
So I always wanted to be an orthodontist, but once I got older and begged my mom for braces. Begged. I really didn't need them. Begged. I found out I didn't want to do what the orthodontists were doing. I wanted to do what the assistants were doing. So, yeah, big difference in pay, but sure, sure.
Cassie Kellner [00:03:20]:
And responsibilities. Let's get honest.
Geena Aceves [00:03:22]:
Yes. Yes.
Cassie Kellner [00:03:24]:
So, Geena, I'm gonna just tell the world how we know each other. We met in 2008, and you were working at Dr. Rick McLaughlin and Dr. Paul Upatham's practice in Ocean beach in San Diego. And I got hired through a Craigslist ad and I joined as a chairside assistant. I started in records, and then I moved into the clinic. And you, you're going to be so uncomfortable right now because I know you don't like these things, but you single handedly made me the. The chair. The orthodontic chairside assistant that I am today. You taught me so much about patient care, about orthodontics, about chairside technique and efficiency, by the way, all left handed. I'm not left handed. Let's. Let's not forget that. That was. That was a wild ride. When I was learning, I came from general dentistry, so I knew nothing. I did not speak the language at all. And there I had this immediate connection to you. And by the way, there were plenty of other mentors that I could shout out. There was Jessica and Tiffany, and there were so many people, like, powerhouse. Don't you think that was such a powerhouse team?
Geena Aceves [00:04:57]:
Oh, yes.
Cassie Kellner [00:04:58]:
Oh. Oh, gosh. And I was like, oh, by the way, I had no idea who Dr. McLaughlin was at the time because as you know, and we're going to speak to this such an incredibly humble human. But I remember shadowing you and, and paying attention because I knew that there was something different about this. And the way that you taught me ortho and the understanding of orthodontics as a whole. I owe everything to you. I. And I truly, truly mean that. I mean, you started. I started my ortho journey next to you, like again, the annoying little sister who was like, Geena, tell me everything. Geena, I need help. Geena, you know, and I think that you and I and you, you can disagree, but because I am the annoying kind of little sister, you and I had this kind of innate connection. You trusted me. I trusted you. And there was this kind of mentorship between the two of us that you really took me under your wing and was like, hey, this is what you should be doing. This is how you should be doing it. And to watch the finesse of you, chairside, was and still is just incredibly, incredibly mind blowing. I. First of all, I did not know that you wanted to do ortho since you were in the first grade.
Geena Aceves [00:06:30]:
Yeah, I know. Isn't that crazy?
Cassie Kellner [00:06:32]:
It really is. So you currently, Geena, are still with Dr. X. Dr. McLaughlin has since retired, and you're still with Dr. Uppathumb. And watching your relationship with Dr. Uppathumb after all of these years is actually some. Something really beautiful that what you guys have created in the trust that you have created together. You're still working chairside.
Geena Aceves [00:06:59]:
Still Chairside. I'm his annoying little sister. It rolls downhill. So pretty sure he wants to murder me on a daily basis, but I enjoy it.
Cassie Kellner [00:07:16]:
Yeah, but I mean, isn't that what this, like, partnership situation is all about? I mean, the trust and the ebbs and the flows and the messy and the chaos and, you know, I just. I want you to talk a little bit to Geena for all of the ortho assistants or people who really want to get in orthodontics, because that's also a thing that people are in general, they want to get into ortho. There's. You have a better space, in my opinion, in orthodontics, where you get to. Do you have so much autonomy. You get to do this solo. Chairside, obviously, orthodontist or treatment planning, but then you're executing everything. Chairside, do you remember starting in orthodontics? And I guess even in this with Dr. McLaughlin and Dr. Uppathumb, what. What happened when you first started? Did you have, like an aha moment of like, oh, I get ortho now? Because let's get real. You're a mini orthodontist. You're, like five steps ahead.
Geena Aceves [00:08:23]:
I honestly remember having an oh, crap moment when I talked myself up and thought I was amazing. Coming from general, doing a little bit of ortho retice. That was all I had done. I told them I knew what I was doing. I really went in with a lot of confidence that I should not have had. So I remember these girls, but just the. The feeling that I got. It was like a family. It was fun. It was like I wanted to be them. I really just wanted to be them. I remember sitting there learning definitely humbling when you are trying to do a procedure and the doctor comes and taps you and asks you, oh, go ahead and switch out with so and so, you know, So I feel like once I finally completed my first appointment. I didn't need help. I didn't need to run up to get somebody to help me do something. That was it. That was like, okay, probably almost a year, I would say, to where I really felt like, oh, I think maybe I've got this.
Cassie Kellner [00:09:27]:
Yeah, I agree. I, I, and I, I think we should speak to that too, Geena, because I feel like when, nowadays, right, where practices are so fast paced, the patient load is wild. There's so much going on. Like, we should speak to, like, people often think, like, oh, in the first 90 days you should get it. Yeah.
Geena Aceves [00:09:48]:
No, I feel like in the first 90 days, you should be sitting chairside and you should be watching and learning because there's so much to learn. There's so much even just, you know, tucking a pigtail. Like, it's the little tiny things, you know, just doing the glove check, making sure there's no pokies. It's those just tiny details that we don't think about. But when the patient goes home, especially me, having kids at home that have gone through braces, there's something that goes on at home. Yes. You put an expander in and you see them in two weeks. You don't know, behind the scenes, when that poor kid goes home, you try to feed them. Like, I took mine to Jack in the box. He couldn't eat a burger, and he sat there and cried. Like, you don't think about the. Please make sure you shop for them. Get them like, you know, that just kind of like, I guess that language of, you know, helping them get through those first two weeks or how they're gonna feel, you know, acknowledging, you know, that this is gonna suck for a little bit. But, but they're absolutely, yeah, they're gonna get through it.
Cassie Kellner [00:10:50]:
What would you tell someone in the ortho industry, an assistant who is just starting out.
Geena Aceves [00:11:00]:
Oh, gosh, Taking all you can, observe as much as you can. Take it all in and take, you know, what is it? Take the, you know, take what you need and leave the rest, you know, like, take, Take all the good from all the people that you can sit with and watch and just, you know, become a great assistant from all of those little pieces because everybody has something to offer you.
Cassie Kellner [00:11:23]:
Yeah, yeah. Oh, I agree. And I think, too, when you box people in with training with only one individual, it is, I think, it's hindering their learning and their skills because let's get real. There are people who love a good D bond. There are people who love a good indirect bond. There are people who love a good band if people are still doing it? There are people who love to deliver appliances and they're really good. There are people that are so good at attachment placement or placing buttons, whatever it is. They're people that love a good uncovering and getting that chain and tying it. Like, you know, like we're super nerds, we love that stuff. And there are others who are like, yeah, no, Invisalign is not really for me. Or yeah, no, I'd rather not do a D bond. I'd rather do an indirect bond. And so I feel like these people should be mentored and buddied up and, and paired with individuals who have a passion for that. Don't you agree?
Geena Aceves [00:12:23]:
Oh, yes, for sure.
Cassie Kellner [00:12:26]:
So what advice then would you give to someone on understanding the why? Because in McLaughlin and Apotham's practice, Geena, how many lunch and learns, how many lunch and learns did Dr. McLaughlin give to us while we were in Ocean Beach? I mean, think about it. I, I just, I, I still, and we've joked about this, I could still, it's been a million, well over, well over 10 plus years since I have worked in this practice with you and the team. And I could still verbatim tell you the archwire sequence. Why do you think that that is so important?
Geena Aceves [00:13:14]:
I feel like it's really important. Yes. I loved all of those lunch and learns. It's, it's just gives you a, a baseline of how things need to be done. You can see the patient and you can know, okay, My patient's in an 016, heat activated. My next step would be a 1622. You don't have to go get the doctor. You're saving time, you know, knowing not to put a power chain on a light wire. And the reason why, like you're saying, there is a reason why, you know, you don't want to tip the teeth, you don't want to do all of these things that are going to make you work harder. I think you can train anybody to go and change a wire, go put a power chain. But the why is important. You need to understand what you're doing, why you're doing it. You know, especially if the patient asks you, you're going, you're not going to say, yeah, because the doctor told me to. No, like educate them. Like parent, you know, patient education is important. So yeah, I feel like it's so important that you know what you're doing. So when you see something that maybe doesn't look right, you can let him know. Because he's seeing a hundred patients a day. You think maybe he might miss the lower. Right. Five, you know, might have some tip on it or, you know, something like that. You know, it's just. It's our job to also double check those things.
Cassie Kellner [00:14:33]:
Yeah, absolutely. And I feel like when you understand the why, that's when you're able to make those calls Chairside. So that if you have to jump into a heavy rectangular wire, you're looking down and you're like, something's happening here with these, these, you know, lower incisors. There's no way. But if you didn't know, let' get real. How many times have we seen assistants grab the wire and just start trying to shove that thing in? And the patient is looking at them with. You could see the whites of their eyes, and they're like that. That is incredibly painful. I mean, I think understanding the why is everything. And, and that was something that you did for me, Geena. I mean, you. You taught me why I was doing what I was doing chairside. And, and that made all the difference. Because I'm telling you right now, when that clicks, everything changes. Everything changes. For you as an assistant, as a tc, it doesn't matter, right? It doesn't matter where you are in the practice. When you understand the why behind what you're doing, everything shifts. Which is why I think me, team meetings and lunch and learns and the things that we went through are so incredibly important. What do you think really helped you grow in this space? I know you had a really, really humble moment, but was there anything that was really hard for you when you were first starting out that you were like, oh, no, I'm going to push through?
Geena Aceves [00:16:10]:
Gosh, I don't know. I do remember starting off as Chairside, and the girl that was X-ray, she ended up leaving for medical reasons. So I was put into X-ray. That was humbling because in my mind I felt like, yes, I understand that X-ray is a very important position, but I thought that my skills should have been used in, in. In Chairside. So I think I was in X-ray for a good while to where I was just like, guys, aren't I important? Don't you want me back there? So I would do my records as quick as possible, the best that I could, and I would run back to Chairside just because I wanted them to see how badly I wanted it. Yeah.
Cassie Kellner [00:16:55]:
What do you think about the importance of cross training in a practice? Because you are. You're like, cross trained in all the things. Let's get real. Talk about the importance of this for a practice.
Geena Aceves [00:17:09]:
It is so important to learn from X-ray sterilization all the way up to admin. You know, I've had to go in and do TC before. Yes. I panic. I don't like being TC. I don't want to talk about money. That's not my jam. I'd rather go and put your braces on. Invisalign. Do all of that. Somebody's out. Like, imagine what you guys go through.
Cassie Kellner [00:17:34]:
Some.
Geena Aceves [00:17:34]:
You need a cbct. Who's going to do it? You know, what do you, do you want to be rifling through a manual of, you know, how to take an X-ray? No. Like, you should know everything to feel good where you're just like, okay, guys, this is who we have today. Who can help us out where, you know, it is a team. You know, all of us should be cross trained to be able to do anything, to make an appointment down to taking the trash out. And I will take the trash out. I do not mind. I will go clean a bathroom. I'm not too good for anything. All of us should know, hey, we're all getting paid to do a job. It doesn't matter what we're doing. Just get it done.
Cassie Kellner [00:18:14]:
Yeah, yeah, absolutely. So it's been, you said, you know, 30 years since you've been in this industry. Do you think that you will retire chairside? Because you just said TC is not for you. Is staying in the clinic for forever for you?
Geena Aceves [00:18:35]:
I don't know. I mean, can I, like, get pushed around in a wheelchair and I don't know, my glasses are going to be this thick and they're going to be like, oh, this lady should not be working on me.
Cassie Kellner [00:18:50]:
I mean, I just feel like, yeah, you don't, you don't see yourself.
Geena Aceves [00:18:55]:
I think at some point I'd have to, I'd have to be, you know, move up to admin. But in my heart, I am chairside.
Cassie Kellner [00:19:02]:
Yeah, yeah, I agree. I think, you know, I know all of the roles in the practice and, you know, I don't work in a practice as you know, anymore. I'm an orthodontic consultant slash coach. But if I, if I had to go back, there's no way I think that you could put me anywhere else. It's like my passion. I'm a super nerd when it comes to this stuff and I'm passionate about and protective and protective over all of the Chairside orthodontic assistants out there in the world world. Like, I Feel like those are my people.
Geena Aceves [00:19:36]:
Yeah. And you're great in the back. You're amazing.
Cassie Kellner [00:19:38]:
Oh, thanks. Well, you should come back. I just, you know, listen, if I went back, that's where I'd go. So speak to me, too, about what's one of your proudest moments in orthodontics Chairside that people can really relate to.
Geena Aceves [00:20:05]:
Gosh, my proudest. I don't know. I have a kiddo that he was so hard to work on. He was. I feel like he definitely had, you know, some issues. And he was hitting us. He was just like, we couldn't get an appliance in. And I figured, okay, you know what? Like, we got to be able to do this. We have to have this relationship. I talked to him, I listened to him. I acknowledged his feelings. I wanted to get down to this. Hey, like, buddy, what's going to help you? He's like, I just really want to know everything that you're doing.
Cassie Kellner [00:20:44]:
Oh, okay.
Geena Aceves [00:20:45]:
I mean, like, this kid was bad. Like, bad. You know, like, not that we should say a patient is. That was just very, very, very hard to work on. I ended up seeing him every time through his phase one treatment. And at the end, I told him, you know what? I'm going to put whatever movie you want to watch on the TV to take his braces off. And he was so happy. Afterwards, he told me, thank you so much. Like, he's eight years old. I'm going to write a review about you, about how amazing. And I was like, please write a review, doctor. But then needs to hear that I' but just getting through that. The what is going on with him, you know, and knowing what he needed. What he needed was for someone to break it down for him. And night and day, that kid just turned it around. And he is amazing. I would take him any day of the week, work on him. Every time they see him on the schedule, everybody's like, I'm not taking that one. So to have someone just acknowledge, like, hey, you know what? I really like you. Like, that was just awesome.
Cassie Kellner [00:21:53]:
Yeah. And I think that we forget sometimes, especially if you're seeing a hundred patients a day, even if you're not. Even if you're in a boutique practice and you only have three assistants chairside. But you guys are hustling, right? I think that it's really important that we remind ourselves that there's a human behind this. Because a lot of times I've seen assistants just, like, lay the patient back. They haven't engaged. The patient just opens their mouth. Organically. We don't say anything, we don't introduce ourselves. We don't acknowledge, you know, we don't say what we're going to do. We just start taking off color ties. And I think that sometimes when you're in it, especially, you know, when the school bus shows up at 3 o' clock and it's pretty chaotic back there, we forget. I think we forget that like there's some anxiety here. Unless a patient is reacting in the way that this patient was reacting, I think it's our job to create a safe space. And that's exactly what you did. And if you didn't understand the why behind what you were doing, Geena, there's no way that you could have explained to this patient and brought his anxiety from a 10 to a two chair side. There's no way that you would have turned this relationship around. Because we're not just seeing them one time and cleaning their teeth. Right. Like we're seeing you every X amount of weeks and we're creating that relationship. And so I would tell people, probably the two most important things from a care side is trust. That is huge. And remembering that these are little humans who we need to engage with and make sure that we're creating a safe space. Because we forget that sometimes, especially when you've been doing this a really long time or you're brand new and you're like, all I need to know is that I have 30 minutes to get this done and I'm watching this time tick and now it's turning red and I'm panicking. Stop. Just.
Geena Aceves [00:23:56]:
She shouldn't know your stress. Yes, I get that we have a, you know, time and, and they're just, they, sometimes they just want something explained to them and you're like, I really don't have time for this. But the mutual respect, yes, they're a little person, but we also need to show them respect that this is their body. We are doing something to them that they might not feel comfortable with it. Don't just lay them back without telling them, I'm sorry. Would you like it if someone came behind you and just started laying your chair back? I'd be like, whoa, hi. You know, just putting their hands in your mouth, like, no, I explain everything. I'm gonna lay you back. I'm going to go ahead and take your color ties off. Is anything bothering you? Let them feel like they have power in that chair as well, that they are heard that, you know, they might be having a bad day. You don't know what happened before they walked in that door.
Cassie Kellner [00:24:48]:
Yeah.
Geena Aceves [00:24:48]:
You know, they have a say. Absolutely. Yeah.
Cassie Kellner [00:24:52]:
Yeah. I had, I had a. A patient. She was in phase one treatment too. This was not at this practice. It was at another practice. She had such high anxiety, Geena. It was. It was actually so sad. She. She could not. And there was definitely another component to it. Right. But. But she needed to understand the why. It was the same thing. And we were trying expander in her and think about these little. I mean, my son is six. It's gonna. He's so narrow, Geena. It's like the dentist keeps asking if he's a thumb sucker. He's not like, that's how narrow he is. Okay. I'm like, oh, buddy, I'm already warning him. Like, it's happening. We're talking about what braces are. All the things. Anyway, I, at the time, I did not have children. When I was working on this patient, she had a younger sister and an older brother and a single mother. And the mom you could tell was like, oh, gosh, my. My child is really going through it. I mean, think about it from a parent perspective too. And then you send them home with this crazy appliance in their mouth and like. And also you're responsible of turning this. Okay, so good luck. And so I realized it was really intense for her. So we took it down. I was like, well, my 30 minute appointment's about to turn into 70. And I let the rest of the team know, hey, guys, this is what's going on. I'm going to be here a while. You guys are going to have to pick up the slack. I think that's also a really big piece to a cohesive clinical team is the communication behind. Hey, guys, this is what's going on over here. And listen, we're in an open bay. Most times, you know what's going on. If you have a very anxious or something happening, something's happening over in chair four. Right. Everybody's very aware of it, but communicating is really important. Fast forward, we get the expander and she goes through all of her treatment. She fell in love so much with this practice and we built so much trust. She was another one that was on that schedule, was like, cassie, that's all yours. And I didn't mind. I had also. I felt really fulfilled, you know, of like, oh, man, you went from like a hundred and I got you way down to where you were like skipping in, excited to see me. And I don't think there's anything. And that's why Geena, chair sides for me. Like, those moments, I don't think anything's gonna ever change. Those. That feeling that you get when you turn this around. Right? She loved us so much that she had her birthday party in this practice.
Geena Aceves [00:27:35]:
No, she didn't.
Cassie Kellner [00:27:37]:
She did. She asked, can I have my birthday here? I think she was turning 8. And obviously, I spoke with the orthodontist. Turned into a huge market opportunity, of course. And we were, like, 100%. We did. They got to do alGeenate, like, hand prints. They. I mean, we went crazy for this family and all of the children that she brought in with her. But those are the moments where you're like, you didn't even want to walk in here, and now you want your birthday in this practice.
Geena Aceves [00:28:10]:
If Dr. Hears this right now, do you know what you just did?
Cassie Kellner [00:28:17]:
He's gonna be like, now we offer it.
Geena Aceves [00:28:20]:
Geena, hands. AlGeenate. We got this.
Cassie Kellner [00:28:26]:
But, you know, those are the proud moments, G. That, like, are really important on why we do what we do. And, you know, again, I owe so much to you and how you taught me to show up as one, my authentic self, and think of these patients as little tiny humans that they are. Even adults, believe me, there's plenty of anxious adults. There's the orthognathics. Oh, my goodness. The orthognathic that we have experienced together. I mean, I still think of these patients. By the way, there's two in mind. One was Crazy Class 2. And he wrote a review at the end that said he was never. I don't know if you remember. You remember this. I know you do. That said he was never able to eat pizza. You remember?
Geena Aceves [00:29:19]:
I think so. Yep.
Cassie Kellner [00:29:21]:
And he was like. And he had surgery, and he's like, you guys totally changed my life. And then there was another one. She was class two. She was actually a news producer, and she was, like, my bestie. And I would see her every single time. And. Yes, yes. And her surgery, I mean, changed her into one. It changed her life, but it changed the way she looked, it changed the way she ate, it changed the way she slept, and, like, it's the most fulfilling. I know I sound like such a nerd right now, but it's really such a beautiful industry, you know, outside of systems and all the things that I talk about all the time. Like, at my core, this is everything, and I owe so much of that to you, Geena.
Geena Aceves [00:30:17]:
Thank you. I hope that you know that you also, like, you can't just teach anyone. Like, you need to take credit where credit is due. You are amazing.
Cassie Kellner [00:30:29]:
Oh, thank you, thank you, thank you. I just. I learned so much from this practice, and I owe so much to doctor up Athum and Dr. McLaughlin and all those OG assistants. The Tiffany, the Jessica. I mean, are you kidding me? I just. It. That was such a powerhouse team. And I think, Geena, the difference between that team and other teams that I've either been on or I seen in my entire. This is year 21 for me in ortho is those assistants knew the why. They knew why they were doing what they were doing. And in my opinion, it's the differentiator between a good orthodontic assistant and a great orthodontic assistant.
Geena Aceves [00:31:21]:
I think you should be able to go to your doctor and say, doctor, this is what I did today. Go ahead and go check my work. You know, I see that they were in 1622s. I went ahead and put 1925. You know, should we start class two elastic? You know, something like that. You know, it's just. It's nice. I think it. They love it too, you know, once. And once the doctor has that trust with you.
Cassie Kellner [00:31:41]:
Yeah. I mean, if you want a well. Yeah. If you want a well oiled machine, you have to teach the why behind what you're doing. Especially nowadays with younger generations than us, we're kind of the oldies and OGs now. But they need to understand. Understand the why behind what they're doing. You cannot throw people in to working on patients chairside anymore. It just doesn't work.
Geena Aceves [00:32:08]:
I feel like this generation's a little bit different. They have more of that instant gratification. They want to be able to just get in there. It's just like, no, no, no, no. I've seen it. What? Like, let me do it. And I think you just need to slow them down and be like, no, Carly, this really is important. And it's not because I don't trust you, and it's not because I don't think you're good, because you are good. Take that time in the beginning to. To learn. It's so important. It really is.
Cassie Kellner [00:32:38]:
Yeah. Geena, you are an amazing human. I cannot thank you enough. My peer pressure worked. You joined this podcast for me and you got to just explain what that journey looks like and the why behind why people should be really focusing chairside on understanding orthodontics and becoming a mini orthodontist chairside so that you have a well oiled machine. Thank you so much, Geena, for joining me and thank you for being a part of my journey, truly. I know I would have been able to be on this journey no matter what, but starting with you, in my opinion, changed everything. So thank you, thank you.
Cassie Kellner [00:33:25]:
Thank you for joining me on The Bloom Effect, where we keep it real, keep it growing, and always keep it team first, if today's episode sparked something for you, an idea, a shift, or just a reminder that you're not alone, take a second and share it with your team or a fellow ortho leader. Be sure to subscribe so you never miss a convo. And if you're loving the show, leave a review. It helps more practices. Find us and join the movement. And if you're ready to bring this kind of energy into your practice, visit discover everbloom.com to learn more about working together. Until next time, keep leading with heart, keep building with intention, and keep blooming.
Cassie Kellner [00:34:03]:
Right where you're planted.
